Terms and Conditions

These terms govern your use of our website and subscription services

These terms were last updated on August 28, 2025

Acceptance of Terms

By using our website and services, you agree to be bound by these terms and conditions

These terms constitute a legally binding agreement between you and zenorithavon

Service Description

Our subscription service provides access to professional financial planning consultation and guidance

  • Monthly consultation sessions with qualified financial planners
  • Personalised financial analysis and recommendations
  • Ongoing support and guidance throughout your subscription period

User Responsibilities

As a subscriber, you agree to the following responsibilities

  • Provide accurate and complete information for consultations
  • Attend scheduled appointments or provide reasonable notice of cancellation
  • Pay subscription fees on time according to your chosen plan
  • Respect our staff and maintain professional communication
  • Use our services only for lawful purposes

Prohibited Activities

The following activities are strictly prohibited when using our services

  • Sharing login credentials or allowing unauthorised access to your account
  • Using our services for any illegal or fraudulent activities
  • Attempting to disrupt or compromise our website or systems
  • Misrepresenting your identity or providing false information

Intellectual Property

All content, materials, and intellectual property on our website remain our exclusive property

Unauthorised copying, distribution, or commercial use of our content is strictly prohibited

Privacy Policy

Your personal data is handled according to our comprehensive privacy policy

View Privacy Policy

Payment and Billing

Subscription fees are charged according to your selected plan

  • Monthly subscriptions are billed in advance on your anniversary date
  • All fees include VAT at the current UK rate of 20%
  • Failed payments may result in service suspension until account is updated

Service Termination

Either party may terminate the subscription with 30 days' written notice

Upon termination, access to consultation services will cease at the end of the billing period

Service Disclaimers

Our services are provided for general guidance purposes and do not constitute specific financial advice for your individual circumstances

Services are provided 'as is' without warranties of any kind, express or implied

Limitation of Liability

Our liability is limited to the amount of subscription fees paid in the 12 months preceding any claim

We exclude liability for indirect, consequential, or special damages arising from service use

Dispute Resolution

We are committed to resolving disputes fairly and efficiently

Arbitration Process

Disputes may be resolved through binding arbitration under UK arbitration rules

EU Online Dispute Resolution

EU customers can access the European Commission's online dispute resolution platform

https://ec.europa.eu/consumers/odr

Governing Law

These terms are governed by the laws of England and Wales

Courts of England and Wales have exclusive jurisdiction over any disputes

Indemnification

You agree to indemnify us against claims arising from your breach of these terms or misuse of our services

Severability

If any provision of these terms is deemed invalid, the remaining provisions shall continue in full force and effect

Complete Agreement

These terms constitute the entire agreement between you and zenorithavon regarding our services

Terms Modifications

We reserve the right to modify these terms with reasonable notice to subscribers

Significant changes will be communicated via email and website notice

Terms Enquiries

For questions about these terms, contact us at contact@zenorithavon.com or +44 186-196-880

Email Address: contact@zenorithavon.com

Telephone Number: +44 186-196-880

Business Address: 45 Canary Wharf, London E14 5AB