Terms and Conditions
These terms govern your use of our website and subscription services
These terms were last updated on August 28, 2025
Acceptance of Terms
By using our website and services, you agree to be bound by these terms and conditions
These terms constitute a legally binding agreement between you and zenorithavon
Service Description
Our subscription service provides access to professional financial planning consultation and guidance
- Monthly consultation sessions with qualified financial planners
- Personalised financial analysis and recommendations
- Ongoing support and guidance throughout your subscription period
User Responsibilities
As a subscriber, you agree to the following responsibilities
- Provide accurate and complete information for consultations
- Attend scheduled appointments or provide reasonable notice of cancellation
- Pay subscription fees on time according to your chosen plan
- Respect our staff and maintain professional communication
- Use our services only for lawful purposes
Prohibited Activities
The following activities are strictly prohibited when using our services
- Sharing login credentials or allowing unauthorised access to your account
- Using our services for any illegal or fraudulent activities
- Attempting to disrupt or compromise our website or systems
- Misrepresenting your identity or providing false information
Intellectual Property
All content, materials, and intellectual property on our website remain our exclusive property
Unauthorised copying, distribution, or commercial use of our content is strictly prohibited
Privacy Policy
Your personal data is handled according to our comprehensive privacy policy
View Privacy PolicyPayment and Billing
Subscription fees are charged according to your selected plan
- Monthly subscriptions are billed in advance on your anniversary date
- All fees include VAT at the current UK rate of 20%
- Failed payments may result in service suspension until account is updated
Service Termination
Either party may terminate the subscription with 30 days' written notice
Upon termination, access to consultation services will cease at the end of the billing period
Service Disclaimers
Our services are provided for general guidance purposes and do not constitute specific financial advice for your individual circumstances
Services are provided 'as is' without warranties of any kind, express or implied
Limitation of Liability
Our liability is limited to the amount of subscription fees paid in the 12 months preceding any claim
We exclude liability for indirect, consequential, or special damages arising from service use
Dispute Resolution
We are committed to resolving disputes fairly and efficiently
Arbitration Process
Disputes may be resolved through binding arbitration under UK arbitration rules
EU Online Dispute Resolution
EU customers can access the European Commission's online dispute resolution platform
https://ec.europa.eu/consumers/odrGoverning Law
These terms are governed by the laws of England and Wales
Courts of England and Wales have exclusive jurisdiction over any disputes
Indemnification
You agree to indemnify us against claims arising from your breach of these terms or misuse of our services
Severability
If any provision of these terms is deemed invalid, the remaining provisions shall continue in full force and effect
Complete Agreement
These terms constitute the entire agreement between you and zenorithavon regarding our services
Terms Modifications
We reserve the right to modify these terms with reasonable notice to subscribers
Significant changes will be communicated via email and website notice
Terms Enquiries
For questions about these terms, contact us at contact@zenorithavon.com or +44 186-196-880
Email Address: contact@zenorithavon.com
Telephone Number: +44 186-196-880
Business Address: 45 Canary Wharf, London E14 5AB