Privacy Policy

We collect several types of information to provide and improve our services

• Contact details including name, email address, and phone number
• Financial information relevant to planning consultations
• Technical data such as IP address and browser information
• Usage data about how you interact with our website and services

Your personal data is used for specific, legitimate purposes

• Providing financial planning consultation services
• Communicating about your subscription and appointments
• Improving our website and service quality
• Complying with legal and regulatory requirements

We process your personal data under the following legal grounds

Primary Legal Basis: We process your data on the basis of consent and legitimate interest in providing financial services

We implement comprehensive security measures to protect your personal information

• Encrypted data transmission and secure server storage
• Regular security audits and vulnerability assessments
• Restricted access controls and employee training programmes

You have several important rights regarding your personal data

• Right to access your personal data and understand how it's used
• Right to request correction of inaccurate or incomplete information
• Right to request deletion of your personal data in certain circumstances
• Right to object to processing or request restriction of processing
• Right to data portability and to withdraw consent at any time

We use cookies and similar technologies to enhance your website experience and analyse usage patterns

For detailed information about our cookie usage

We work with trusted third-party providers for specific services, each with their own privacy policies governing data handling

We retain your personal data only as long as necessary for service provision and legal compliance, typically up to 7 years for financial records

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18

We may update this privacy policy periodically. We'll notify you of significant changes via email or website notice

For questions about this privacy policy or to exercise your data rights, contact us at contact@zenorithavon.com or +44 186-196-880